Professional Practice Assignment – Global Homework Experts

ICT Professional Practice
Assignment 1
Semester 2, 2019
ATMC ICT351 ICT Professional Practice Assignment 1
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Assessment and Submission Details
Marks: 30% of the Total Assessment for the Course
Due Date: Monday 19
th of August 2019 by 5pm
Students must submit the assignment through Blackboard using SafeAssign
Note: Each student MUST make a second copy of the assignment and this copy MUST be
produced within 24 hours of it being requested by the Course Co-ordinator. Failure to
produce the second copy of the assignment when requested may result in loss of marks or
a fail grade for the assignment.
Below is a case study about a questionable situation in the ICT industry. You are to write a
1500 word case study report (course outline contains misprint of word count) about the case
study making sure that you address each part of the ‘Doing Ethics Technique’. For this case
study report you are
not required to include an executive summary nor the authorisation,
limitations, method or scope sections that are normally included in an introduction. Use the
title of the case as the title for your case study report.
Your case study report must be produced as a single Microsoft Word document and should
include the following:

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Title (use the case study title);
Body of the report;
Conclusion; and
Reference list using Harvard referencing.

The case study report design is to help you to build skills towards achieving the learning
objectives, by requiring you to:

identify ICT-related ethical issues in a case study;
methodically use the ‘Doing Ethics Technique’ to analyse a case study such that each
part of the technique is used to build a full understanding of the complexity of the
recognise the interests of all stakeholders involved in the case;
apply knowledge of sustainability frameworks, theories and concepts to build an
appropriate response;
demonstrate understanding and knowledge of relevant legislation/standards/codes of
conduct/universal principles associated with social responsibility, ethical conduct and
sustainable practice; and
write a case study report which includes a description and analysis of the issues and
your recommendations for a solution.

ATMC ICT351 ICT Professional Practice Assignment 1
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Case Study
Adapted from ACS Code of Professional Case Studies Australian Computer Society April 2014
Software Procurement
Nirmal is the IT manager in a government department with more than 500 staff members and six
branches across Australia. His department has decided to acquire an enterprise resource planning
(ERP) system. A request for tender for the procurement of the software was advertised in a
number of Australian newspapers. Two local companies responded to the advertisement and sent
their offers to the department.
When Nirmal opened the envelopes and examined the offers he found that company A’s offer is
slightly better than company B’s offer. To his surprise, company B’s offer was made by his best
friend Devraj, who is the general manager of company B. Company A’s software appeared to be
easier to use and easier to modify compared to company B’s software. Although the initial cost
of company B’s software appeared to be less than that of company A’s, the former may require
some ‘tools-consultants’ to modify it and some ‘business-consultants’ to assist in running it,
which might eventually raise the total cost.
To complicate matters more, Nirmal received a phone call from Devraj, who urged him to favour
his offer, as he is quite desperate to get this deal. He also reminded him that the ‘tools and
business consultants’ who might be needed in the project will be recruited from his home
country which means more jobs for his countrymen and in turn more money sent home.
Concerned about his connection to Company B, Nirmal undertakes some preliminary research
into Company A. He discovers that the head of the government department, Robert Brown, has
an interest in Company A and could stand to benefit substantially if the contract is given to
Company A. Office chatter within the department suggests that Robert Brown has a habit of
getting what he wants and an ability of finding out who is responsible when that doesn’t happen.
Nirmal has worked hard to achieve his position and is proud of his job and his work ethic, he
now finds himself in a difficult position, what should he do?

ATMC ICT351 ICT Professional Practice Assignment 1
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Assignment Requirements and Deliverables
The case study report must be written in Microsoft Word and the file named as follows:
<Your Student ID>_ICT351_Assignment_1.docx
For example if your student ID was 12345678 the file would be named:
Note that <Your Student ID> is to be replaced with your actual student ID.
The completed assignment is to be submitted by the due date of Monday 19 August 2019 at
5pm through SafeAssign.
The assignment will be assessed according to the marking rubric (Appendix A). Late
submission of the assignment will result in submission penalties as detailed in section 10.3 of
the Course Outline.
Release of Grades
Assignment grades will be available on the Blackboard.
Where an assignment is undergoing investigation for alleged plagiarism or collusion the
grade for the assignment and the assignment will be withheld until the investigation has
Assignment Guidelines
A good understanding of ICT Ethics will be required for successful completion of this
assignment. It is imperative that students take heed of the following points in relation to
doing this assignment:
1. Ensure that you clearly understand the requirements for the assignment – what has to
be done and what are the deliverables.
2. If you do not understand any of the assignment requirements – ask your lecturer.
3. Each time you work on any aspect of the assignment reread the assignment
requirements to ensure that what is required is clearly understood.

ATMC ICT351 ICT Professional Practice Assignment 1
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Doing Ethics Technique – Hints and Tips
The ‘Doing Ethics’ technique is a process for analysing ethical issues in any scenario. It doesn’t
guarantee that what you come up with will be the best solution, but it does help you to think
ethically. The technique may seem a little vague and perhaps lacking guidance, however the
following might help you to understand how to apply the technique in order to better understand
ethical analysis.
Q1. What’s going on?
This is a synopsis of what the case is all about. It can be taken from a variety of perspectives, for
example, from the perspective of a person raising a complaint, in which case, it is a synopsis of
the complaint. It can be taken from the perspective of an involved observer, in which case, it is
an outline of what was observed, without going into too much detail. Where you see multiple
perspectives, you should describe them here.
Q2. What are the facts?
This is a descriptive list of the facts of the case. This doesn’t just describe the case; it lists the
facts as they are known (from all sources and perspectives), and also what one might reasonably
consider to be possibilities. For example, if a person was raising a complaint, Question 1 would
outline their complaint, and Question 2 would provide the evidence to both support and refute
that argument. All such facts must be demonstrable or supportable. It would be worthwhile to
assign a credibility weighting to each fact, to help with later analysis.
Q3. What are the issues?
This is a list of ALL the issues that are involved in the case. In Question 5 we can extract only
the ethical issues for further analysis, but for now, simply extract and describe every relevant
issue you can think of.
Q4. Who is affected?
This is a list of all the stakeholders involved in the case. This need not be restricted to the ones
specifically mentioned in the case; you should consider who/what else might be affected by the
issues listed at Question 3, regardless of the degree to which they are affected. In this question,
you should describe how each stakeholder is affected, both positively and negatively, and
perhaps comment on the degree of effect.
Q5. What are the ethical issues and implications?
For this question, you need to extract only the ethical issues identified at Question 3. List the
ethical issues, discuss them in terms of classical ethical theory (as best you can), and discuss
their implications – on the stakeholders and on the community in general.
Q6. What can be done about it?
This question elicits a general idea of what can be done to resolve the case, whether those ideas
are practical, possible, or not. Generally what kind of resolutions might there be? You need not
go into great detail to answer this question, as its purpose is to provide a basis for answering
Question 7, but you do need to think broadly and laterally to come up with several alternatives.

ATMC ICT351 ICT Professional Practice Assignment 1
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Q7. What are the options?
This question requires that you list and describe (in detail) all the possible options that might be
available to resolve the case. Be creative here; the most obvious options are not always the best.
It’s possible that not all options will result in a positive outcome for all stakeholders. List and
describe at least three different options, and discuss the benefits and detriments of each.
Q8. Which option is best – and why?
In answering this question, you need to assess which of the options described in Question 7 is the
best. You are recommending one of several options here, so you need to argue for your
recommendation, providing a solid basis in fact and reasonable (and supportable) conjecture.
You should add some of your own intellectual property, as an ICT professional, into answering
this question. Supporting your argument based on classical ethical theory is not a requirement at
this point, but it is what would be expected if you were a professional Ethicist.

Appendix A

Criteria High Distinction Distinction Credit Pass Fail
Identification of issues,
and determination of
those that are classed as
being ethical.
Marks: 25/100
Insightful: Demonstrates extended and
insightful understanding of all issues
and ethical challenges.
Advanced: Demonstrates
detailed knowledge of the
issues and clear
understanding of those
that are ethically
Good: Provides a clear
understanding of the most
important issues and the
ethical challenges they pose.
Basic: Provides a
broad understanding
of the issues and
ethical challenges
understanding of the
issues and limited
knowledge of the
ethical challenges.
Application of knowledge
of ethical frameworks,
theories and concepts
and responsibilities in an
ICT context.
Marks: 20/100
Insightful: Extended application of
ethical framework which clearly and
insightfully identifies the issues and
responsibilities raised.
Advanced: Raises complex
ethical issues through the
diligent use of a
framework enabling in
depth investigation,
analysis and
Developing: Uses the
complete framework to
identify all ethical challenges.
Baseline: Key ethical
issues are
investigated through
the use of a
application of ethical
demonstrating limited
Recognition of diverse
stakeholder interests in a
business decision making
Marks: 10/100
Exceeds expectations: Demonstrates
comprehensive understanding of the
interests of diverse stakeholders
through the application of socially
responsible, ethical and sustainable
approach to decision making.
Professional: Shows
detailed understanding of
the interests of all
stakeholders and provides
evidence demonstrating all
interests were taken into
consideration in the
decision-making process.
Good: Shows evidence of
recognition of the interests of
most stakeholders, provides
evidence of appropriate
communication channels and
uses appropriate language
that demonstrates sensitivity
to different stakeholders.
Satisfactory: Shows
basic and satisfactory
evidence that the
interests of the
stakeholders were
Demonstrates limited
awareness of the need
to consider the
interests of
Application of knowledge
of sustainability
frameworks, theories and
concepts and
responsibilities in an ICT
Marks: 20/100
Insightful: Application of sustainability
theories and concepts leads to insightful
and innovative solutions or
Advanced: Effective use of
theories and concepts to
enable a thorough
investigation of
sustainability issues in the
given socio-cultural
Developing: Application of
sustainability theory and
concepts highlights the key
issues and responsibilities in
the context in a clear and
logical way.
Baseline: Provides a
description of the ICT
context and relates
theories and
concepts to the
Demonstrates limited
knowledge of
sustainability theories,
concepts and
responsibilities in an
ICT context.
Application of knowledge
of the relevant
es of conduct /universal
principles associated with
social responsibility,
ethical conduct and
sustainable practice in an
ICT context.
Marks: 25/100
Insightful: Demonstrates extensive and
insightful knowledge of relevant
legislation and principles associated
with social responsibility, ethical
conduct and sustainable practice. Also
demonstrates sustainable practice in a
way that presents the complexity,
interdependencies and connections in
new or novel ways. This is a
sophisticated application of legislation
and principles.
Integrative: Provides
detailed level of
explanation linking
relevant legislation and
principles associated with
social responsibility,
ethical conduct and
sustainable practice.
Competent: Competently
applies knowledge of relevant
legislation and principles
associated with social
responsibility, ethical conduct
and sustainable practice.
Demonstrates basic
knowledge and
application of
relevant legislation
and principles
associated with social
responsibility, ethical
conduct and
sustainable practice.
Shows limited
knowledge of relevant
legislation and
principles associated
with social
responsibility, ethical
conduct and
sustainable practice.